Shipping policy

Effective Date: June 23, 2025

At VastVibe, we aim to deliver your order quickly, safely, and at no extra cost. This Shipping Policy outlines our handling times, shipping methods, and delivery timeframes for orders shipped within the United Kingdom.

1. Processing Time

  • All orders are processed within 1 to 2 business days after receiving payment confirmation.

  • Orders are not processed, shipped, or delivered on weekends or public holidays.

  • You will receive a confirmation email once your order has been shipped.

2. Shipping Locations

  • We currently ship only within the United Kingdom.

  • We do not offer international shipping at this time.

3. Shipping Rates & Delivery Estimates

  • Standard Shipping: FREE on all UK orders

  • Estimated Delivery Time: 1 to 4 business days

Please note:

  • Delivery delays may occasionally occur due to postal service disruptions, weather, or high demand periods (e.g., holidays).

  • Orders are shipped via trusted UK courier services (e.g., Royal Mail, Evri, or similar).

4. Order Tracking

  • A tracking number will be provided by email once your order has shipped.

  • Tracking updates may take 24–48 hours to appear after shipment.

5. Delivery Issues

If your package is delayed, lost, or arrives damaged:

  • Please contact us at VastVibe@hotmail.com within 7 days of the expected delivery date.

  • We’ll work with the carrier to resolve the issue and ensure your satisfaction.

6. Contact Information

For any questions or concerns regarding shipping, please reach out to:

  • Email: VastVibe@hotmail.com

  • Phone: +44 7837 26323

  • Address: 76/3 Strathearn Road, Edinburgh, EH9 2AF, United Kingdom